Frequently Asked Questions — Therapist Point

Our platform serves two audiences: people seeking mental health or addiction support who need help finding the right professional, and mental health providers (therapists, psychiatrists, and treatment centers) who want to grow their practice and attract new clients online.

No. Therapist Point is a directory and resource platform — we do not provide therapy or clinical services directly. We connect you with licensed professionals who do. All clinical care happens between you and the provider you choose.

Beyond a searchable directory, Therapist Point offers a rich content ecosystem: expert articles written by licensed psychotherapists, a podcast, short motivational "Microdose" videos, online mental health tests, a community forum, and web design & SEO services built specifically for mental health professionals.

Yes. Our directory includes providers in both the United States and Canada. You can search by location to find therapists, psychiatrists, and treatment centers near you in either country.

We cover more than 50 areas of help including anxiety, depression, addiction, ADHD, trauma & PTSD, eating disorders, marriage counseling, grief, OCD, bipolar disorder, substance use, and many more. Visit our Areas of Help page for the full list.

The "Verified by Therapist Point" badge indicates that the provider's credentials and listing information have been reviewed by our team. It gives you added confidence that the professional is who they say they are.

Yes. Many providers on our platform offer virtual/telehealth sessions. You can check individual provider profiles for information on session formats — in-person, online, or both.

Therapists (such as licensed counselors, social workers, and psychologists) provide talk therapy and help you work through emotional, behavioral, and relational challenges. Psychiatrists are medical doctors who can diagnose mental health conditions and prescribe medication. Some people work with both. Our directory lets you search either category.

Providers are responsible for accurately representing their credentials. Verified listings have been reviewed by our team for accuracy. We strongly encourage you to confirm a provider's license through your state or province licensing board before beginning care.

Provider profiles display information about specialties, credentials, location, and contact details. For detailed feedback, we recommend reaching out to the provider directly or consulting your insurer's network reviews.

Each provider profile includes contact options — you can reach out via email, use the built-in booking feature (if the provider has it enabled), or visit their linked website. The method available depends on the provider's membership plan.

There is no fee for clients to use the booking feature. The $15 per booking fee is charged to the provider, not to you. Therapist Point does not charge clients for discovering or contacting providers.

Once you request a booking, the provider receives a notification and will confirm or follow up with you. Be sure to provide accurate contact details. The specifics of appointment confirmation, cancellation policy, and session format are set by the provider.

Therapist Point does not handle insurance or session payments. Those arrangements are made directly between you and the provider. We recommend asking providers upfront about accepted insurance plans, sliding-scale fees, or out-of-pocket costs. Visit our Health Insurance page for general guidance.

Visit our Get Listed page and choose your category (Therapist, Psychiatrist, or Treatment Center), then select the plan that fits your needs. Free listings are available with no upfront cost, and paid plans unlock additional visibility and features.

Your profile can include your name, credentials, photo, location, specialties, areas of focus, website link, email, and a booking option. A complete, detailed profile makes it significantly easier for potential clients to find and trust you.

Yes. Log in to your account at any time to update your profile information, add or change your photo, adjust your specialties, or manage your booking settings. Keeping your profile current helps clients find accurate information.

The free listing includes your website link and email for direct leads. Paid plans add features like a booking widget, ad-free profile pages, and — at the Featured level — prominent placement at the top of search results. See our full pricing page for a side-by-side comparison.

Featured Membership ($79/year) includes everything in the Basic plan — personalized profile, booking feature, SEO-friendly website link, direct email leads, and ad-free pages — plus top-of-results-page placement so your listing appears before standard listings when clients search.

For $200 (one-time), sponsors receive a Featured Membership for one year, a listing on the Contest Giveaway page, promotion through Therapist Point's social media channels, and a newsletter email blast to our audience. After the first year, sponsorship continues at $50/year for the Featured tier.

Yes. You can manage your membership by logging into your account. For billing questions or plan changes, please reach out via our Contact page and our team will assist you.

We offer a permanently free listing tier so you can establish a presence on our platform with no commitment. If you want to explore paid features, you can upgrade at any time from your account dashboard.

Yes. Therapist Point ensures that electronic communications — including online contact and intake forms — are built with HIPAA-compliant, encrypted technology to safeguard client privacy and protect your practice.

Our SEO services are designed specifically for mental health practices and include search engine optimization, social media strategy, targeted digital marketing campaigns, and performance analytics. The goal is to help you rank higher locally and attract clients who are actively searching for your services.

Yes. Visit our Our Websites page to browse examples of sites we've designed for mental health professionals, along with case studies showing the results we've achieved.

Visit the Get Started page to begin the process, or schedule a free demo call with our team to talk through your needs and see our packages in action.

Yes. If you're a licensed mental health professional and want to contribute articles to our platform, visit the Become an Author page to apply. Writing for Therapist Point is a great way to build your authority and reach new clients.

Our online tests are self-assessment tools covering common mental health concerns like anxiety, depression, ADHD, and more. They are for informational purposes only and are not a substitute for a clinical diagnosis. They can, however, help you reflect on your experiences before speaking with a professional.

Microdose is our collection of short motivational videos and affirmations designed to give you a quick mental health boost. Topics include building a growth mindset, self-worth, letting go, and daily resilience — mini mental wellness check-ins you can access anytime.

Yes. Our podcast features conversations on mental health, addiction, therapy, and wellness. Episodes are available on our Podcast page and on Spotify. New episodes are released regularly.

Yes. Our Forum is a space for people to engage, share experiences, and connect with others on similar mental health journeys. It's a supportive community moderated to keep conversations constructive and respectful.

We take privacy seriously. Please review our full Privacy Policy for details on how we collect, use, and protect your data. We do not sell personal data to third parties.

Visit the Login page to access your account. If you've forgotten your password, use the "Forgot password" option on the login page to receive a reset link via email.

Reach out through our Contact page. Whether you have questions about a listing, a billing issue, or a general inquiry, our team is happy to help.

We offer advertising opportunities for businesses and organizations that serve the mental health community. Visit our Advertise With Us page to learn about available placements and to get in touch with our team.